Like many other bed-in-a-box brands, the Real Sleep mattress is compressed and vacuum-sealed for the shipping process. Additionally, Real Sleep mattresses are available for shipping and delivery to anywhere in the entire United States (even non-continental states such as Alaska and Hawaii) as well as Puerto Rico; that being said, shipping to Alaska, Hawaii, and Puerto Rico does normally involve an additional fee. Also, the Real Sleep mattress is not currently available for purchase internationally.
In any case, regardless of where you live, your Real Simple mattress will be delivered within a week of you placing your online order; it will arrive vacuum-sealed and packed within a cardboard box. Once you receive it, you will need to unpack it from the box and carefully cut open the plastic covering the mattress (take precautions in order to make sure that you do not cut the mattress itself during the unpacking process).
Because the Real Simple mattress is constructed entirely out of various memory foams, it may take it some time to fully expand and regain its proper size and shape. According to various reports, this may take anywhere from just a few hours to up to a full day.
Additionally, there may also be some slight off-gassing. And while this odor is not harmful to you (and is largely a by-product of the vacuum-sealing more than anything), the smell can still bother some people so it’s advisable to wait for your new mattress to air out before using it.