Delivery of the Birch Natural Organic mattress is usually free and should take between 4 and 8 working days from the day that you ordered. The Birch is a bed-in-a-box, which means that it will arrive vacuum sealed in plastic and rolled up inside a box. When your box arrives we recommend that you take it into the room you want to keep it in from then on, because the mattress will be more difficult to manoevre once it has expanded.
Once you have the mattress in the room that you want it in, take a sharp instrument and use it to cut away the box. The mattress will unroll at this point and you can position it correctly before you then cut away the plastic wrapping. Be very careful at this stage not to damage the fabric of the bed. Once the fabric is free of the plastic your new mattress will begin to expand.
You should be able to sleep on your Birch Natural Organic mattress as soon as it arrives – but it can take up to 36 hours to fully inflate and give you the proper comfort experience…so don’t be too quick to judge! Your mattress may also take a few days to settle so please do give it at least a fortnight before you go sending it back.
We gave the Birch Natural Organic Mattress a 10 out of 10 for delivery and setup.
Off-gassing is a bit of a misleading term really. The thing is, any new product you bring into your home is going to smell like the last place it was kept. Whether this be a shop floor or a storage facility – every product has a smell. The way to think of it is similar to the smell in a new car or the smell of a new pair of shoes. If off-gassing actually released toxic chemicals into the air then the product wouldn’t pass health and safety regulations.
That being said it has been proven that certain chemicals used to make bedding fire-proof can be carcinogenic. This is why more and more people are turning to natural and organic mattresses. You should be wary, however, that natural and organic mattresses (such as the Birch) tend to have more of a smell than those that have been chemically treated. This is because they use only natural or organic fibers, which tend to smell – well – natural.
With all of this in mind we should probably put your mind at ease. We noticed virtually no smell with the Birch Natural Organic mattress. If you do notice a smell it should be very faint and should be barely noticeable after you have added a mattress protector (which we always recommend) and clean sheets. Any noticeable smell will be completely gone within 48 hours.
We gave the Birch Natural Organic mattress a 9 out of 10 for off-gassing.